How long will it take for my order to arrive if I order today?
Most in-stock LOHANTHONY items are processed and shipped within 3 days. Expected delivery times for United States is 10 business days, for United Kingdom 5 business days and for other International delivery is 15 business days. Please note these items are despatched from United Kingdom. UPDATED: DUE TO CHRISTMAS AND NEW YEAR HIGH VOLUME OF ORDERS WE CAN NOT GUARANTEE ANYMORE A DELIVERY TIME. THANKS FOR UNDERSTANDING AND FOR YOUR SUPPORT!
What are domestic shipping rates?
As of April 2013 the shipping cost is FREE to anywhere in the World.
How do I check the status of my order?
Expected delivery times for United States is 10 business days, for United Kingdom 5 business days and for other International delivery is 15 business days. Please send an email to: firstname.lastname@example.org
What payment methods do you accept?
You can place an order online using a major credit card like American Express, Master Card, Visa, Discover. PayPal is my current payment processor.
How do I return or exchange an item?
First you need to send an email to: email@example.com requesting a Return Authorisation reference which you will mention on return package. I won’t accept any refunds without a Return Authorisation reference. I will accept any unwashed/unworn bracelets for return or exchange within 60 days of purchase. Please send returns/exchanges to: LOHANTHONY, Returns, 113 Ebor Street, Belfast, Co Antrim, BT12 6NQ, United Kingdom
All successful refunds will be credited to the original payment source.
WHAT IF MY RETURN IS LOST IN THE MAIL?
I cannot issue refunds for items not received in my Returns mail. I recommend that you use a traceable ship method to ensure successful delivery.
If there is a problem with your order, please send an email: firstname.lastname@example.org